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Contact Us

We pride ourselves on customer service so if you need assistance at any time please feel free to utilize any of the below methods. We will be glad to assist you. In all correspondence, please be sure to clearly identify yourself with your full name, email address and Invoice ID number (if any).


Here’s how you can reach us:
 
General Questions: info@dvdpacific.com
Order Questions: orders@dvdpacific.com
Return Questions: returns@dvdpacific.com
Technical Questions: support@dvdpacific.com
Account Questions: accounts@dvdpacific.com
Web Related: webmaster@dvdpacific.com
Commercial Enquiries: commenq@dvdpacific.com

You can also reach us by mail, phone or fax:
 
DVD Pacific Inc. Phone Domestic: 1-866 863-3011
PMB 143 International: 001 954 755-9985
10693 Wiles Road  (Monday - Friday, 9:00am - 5:30pm EST)
Coral Springs Fax Domestic: 954 755-9872
Florida 33076 International: 001 954 755-9872

There may be useful information found on either of our Shipping Page or Frequently Asked Questions pages and you may wish to check there also before contacting us to seek answers to your questions.

To help us to respond to you more quickly, please include the following information:

For order-related questions, please provide:
 
  1. Order ID or Invoice ID Number
  2. Order or Invoice Date
  3. Customer Account Name


For account-related questions, please provide:
 
  1. Username or email address
  2. Customer Account Name